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Author Topic: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll  (Read 409 times)

scottpatrickbass

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UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« on: November 04, 2018, 02:16:51 PM »

When starting UA from steam (current version), program begins to load, then exits.

Below is the Event, then the dxdiag output of the machine configuration. Attached is the full dxdiag.

(Yes unityplayer.dll is in the same directory as ua.exe as it should be)

Not sure where to go from here. Any ideas?

***EVENT APPLICATION ERROR***
Version=1
EventType=APPCRASH
EventTime=131858126428059672
ReportType=2
Consent=1
UploadTime=131858311095709020
ReportStatus=100
ReportIdentifier=48e6f124-f782-4663-864f-18da6731b6eb
IntegratorReportIdentifier=789fda49-cfb0-47e7-870d-363c083c6e54
Wow64Host=34404
NsAppName=UA.exe
AppSessionGuid=00002bec-0001-0041-aaf1-6e6e4474d401
TargetAppId=W:0006b49ee00328bfbe857ae53e82c4fe211e00000904!0000146846d8656e9bbee886b653a16e0b0e90649af7!UA.exe
TargetAppVer=2018//08//12:22:49:45!0!UA.exe
BootId=4294967295
ServiceSplit=2455181700
TargetAsId=633
UserImpactVector=808465200
IsFatal=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=UA.exe
Sig[1].Name=Application Version
Sig[1].Value=2018.2.4.9773
Sig[2].Name=Application Timestamp
Sig[2].Value=5b70b989
Sig[3].Name=Fault Module Name
Sig[3].Value=UnityPlayer.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=2018.2.4.9773
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5b70bb0f
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000ba8cd9
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17134.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=372d
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=372da45f6e4c97998c8ef25e0fefaf58
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=4762
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=4762757ae1052204f0fb04c0c7e6c61a
UI[2]=E:\Steam\steamapps\common\Underworld Ascendant\UA.exe
LoadedModule[0]=E:\Steam\steamapps\common\Underworld Ascendant\UA.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=E:\Steam\steamapps\common\Underworld Ascendant\UnityPlayer.dll
LoadedModule[5]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[6]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[8]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[11]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[12]=C:\WINDOWS\System32\USER32.dll
LoadedModule[13]=C:\WINDOWS\System32\combase.dll
LoadedModule[14]=C:\WINDOWS\System32\win32u.dll
LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[18]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[19]=C:\WINDOWS\System32\ole32.dll
LoadedModule[20]=C:\WINDOWS\System32\sechost.dll
LoadedModule[21]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[22]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[24]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[25]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[26]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[27]=C:\WINDOWS\System32\shcore.dll
LoadedModule[28]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[29]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[30]=C:\WINDOWS\System32\profapi.dll
LoadedModule[31]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[32]=C:\WINDOWS\System32\FLTLIB.DLL
LoadedModule[33]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[34]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[36]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[41]=C:\Windows\system32\guard64.dll
LoadedModule[42]=E:\Steam\gameoverlayrenderer64.dll
LoadedModule[43]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[44]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[45]=E:\Steam\steamapps\common\Underworld Ascendant\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[48]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[49]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[52]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumdx.dll
LoadedModule[53]=C:\WINDOWS\System32\WINTRUST.DLL
LoadedModule[54]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[56]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[58]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvwgf2umx.dll
LoadedModule[59]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[60]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[62]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[63]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[64]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[65]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[66]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[68]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\xinput1_3.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[75]=C:\Windows\System32\Windows.UI.dll
LoadedModule[76]=C:\Windows\System32\InputHost.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[78]=C:\WINDOWS\System32\NSI.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[80]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[81]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[82]=C:\Windows\System32\rasadhlp.dll
LoadedModule[83]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\SspiCli.dll
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17134
OsInfo[3].Key=ubr
OsInfo[3].Value=345
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=120468
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.345.17134.0-11.0.90
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32663
OsInfo[19].Key=svolsz
OsInfo[19].Value=445
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=180410
OsInfo[22].Key=bldtm
OsInfo[22].Value=1804
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs4_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.17134.345.amd64fre.rs4_release.180410-1804
OsInfo[30].Key=buildflightid
OsInfo[30].Value=a4cb6abd-cf0c-4f45-8d17-14736d2947ab
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
File[0].CabName=WERInternalMetadata.xml
File[0].Path=WER13B7.tmp.WERInternalMetadata.xml
File[0].Flags=327682
File[0].Type=5
File[0].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER13B7.tmp.WERInternalMetadata.xml
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=UA.exe
AppPath=E:\Steam\steamapps\common\Underworld Ascendant\UA.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=2C43E3ABB9A28D4472197DBEEBFE014A
MetadataHash=8132964

***DXDIAG MACHINE INFO***
 Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: Z97MX-Gaming 5
                     BIOS: BIOS Date: 09/18/15 16:57:17 Ver: 04.06.05 (type: BIOS)
                Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
                   Memory: 32768MB RAM
      Available OS Memory: 32664MB RAM
                Page File: 6286MB used, 50952MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.17134.0001 64bit Unicode
------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce GTX 1080 Ti
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 1080 Ti
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_1B06&SUBSYS_65933842&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 27458 MB
    Dedicated Memory: 11127 MB
       Shared Memory: 16331 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.639172,0.339367), Green(0.309094,0.619641), Blue(0.156750,0.059094), White Point(0.313977,0.329602)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: VS278
          Monitor Id: ACI27A1
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll
 Driver File Version: 25.21.0014.1634 (English)
      Driver Version: 25.21.14.1634
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.4
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported by Graphics driver
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False
   Driver Attributes: Final Retail
    Driver Date/Size: 10/9/2018 7:00:00 PM, 957768 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {XXXX}
           Vendor ID: 0x10DE
           Device ID: 0x1B06
           SubSys ID: 0x65933842
         Revision ID: 0x00A1
  Driver Strong Name: oem26.inf:0f066de35d9aeff6:Section108:25.21.14.1634:pci\ven_10de&dev_1b06
      Rank Of Driver: 00D12001
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scottpatrickbass

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #1 on: November 09, 2018, 06:16:56 PM »

Is there some other log you need to look at? this seems to be a common issue with no solution. No response on this is yet, nor even acknowledgement is kinda not ok.
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sluangkhot

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #2 on: November 10, 2018, 10:33:30 AM »

Hey there!

We apologize for not writing back, we've been swamped at the office tackling major bugs as well.

We have been tracking this issue already, which we suspect has to do with a combination of NVIDIA drivers and potentially multiple-screens. We don't have a patch for this, and will most likely focus on fixing this for launch. We apologize for the inconvenience.
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scottpatrickbass

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #3 on: November 10, 2018, 01:35:20 PM »

Tried 3 different nvidia drivers ( clean install ), only have one monitor, no remote desktop software.

Currently have everything updated to most recent and same issue.

This seems to be an issue with the program itself and unity, and is not specific to UA, there is tons of references on the internet to the same error with tons of different apps developed with unity, however most are due to unitylplayer.dll not being in path or missing. Hope this helps
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scottpatrickbass

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #4 on: November 11, 2018, 01:02:09 AM »

**Missing Directory In Steam Installed Version??**
(Also what is the ua.exe arg to force windowed mode?)

"/Underworld Ascendant Betas/UA_Data" on my system does not have a "mono" directory. 

Is there supposed to be a "%:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/" directory?  I, uninstalled, cleaned files system and reinstalled but its the same as above.

This is from your error log in c:\temp...
Initialize engine version: 2018.2.4f1 (cb262d9ddeaf)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce GTX 1080 Ti (ID=0x1b06)
    Vendor:   
    VRAM:     11127 MB
    Driver:   25.21.14.1634
Begin MonoManager ReloadAssembly
- Completed reload, in  0.133 seconds
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

The referenced script on this Behaviour (Game Object '! AmsMultiSceneSetup') is missing!
 
(Filename:  Line: 1775)

The referenced script on this Behaviour (Game Object '! AmsMultiSceneSetup') is missing!
 
(Filename:  Line: 1775)

UnloadTime: 0.616448 ms
Unloading 4 Unused Serialized files (Serialized files now loaded: 0)
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
D3D11: Failed to create RenderTexture (0 x 0 fmt 27 aa 1), error 0x80070057
 
(Filename:  Line: 219)

D3D11: Failed to create RenderTexture (0 x 0 fmt 19 aa 1), error 0x80070057
 
(Filename:  Line: 219)

Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
UnloadTime: 0.346112 ms
Crash!!!
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX
Fallback handler could not load library E:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
SymInit: Symbol-SearchPath: '.;E:\Steam\steamapps\common\Underworld Ascendant Betas;E:\Steam\steamapps\common\Underworld Ascendant Betas;C:\WINDOWS;C:\WINDOWS\system32;SRV*C:
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sluangkhot

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #5 on: November 12, 2018, 11:38:24 AM »

**Missing Directory In Steam Installed Version??**
(Also what is the ua.exe arg to force windowed mode?)

"/Underworld Ascendant Betas/UA_Data" on my system does not have a "mono" directory. 

Is there supposed to be a "%:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/" directory?  I, uninstalled, cleaned files system and reinstalled but its the same as above.

Ah, if this was your first time playing the Backer Beta patch, you may need to make your own "My Documents/My Games/Underworld Ascendant" folder yourself. Try running the game after you manually make one.
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scottpatrickbass

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #6 on: November 12, 2018, 11:48:46 AM »

**Missing Directory In Steam Installed Version??**
(Also what is the ua.exe arg to force windowed mode?)

"/Underworld Ascendant Betas/UA_Data" on my system does not have a "mono" directory. 

Is there supposed to be a "%:/Steam/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/" directory?  I, uninstalled, cleaned files system and reinstalled but its the same as above.

Ah, if this was your first time playing the Backer Beta patch, you may need to make your own "My Documents/My Games/Underworld Ascendant" folder yourself. Try running the game after you manually make one.


Played the alpha without issue.
Just throwing it out there, how exactly is creating the "My Documents/My Games/Underworld Ascendant" folder myself, going to fix the fact that the steam install I've now reinstalled 3 times doesn't have a /Underworld Ascendant Betas/UA_Data/Mono/ directory and therefore is missing dll's your program calls.

You're days away from GA, put a check in place to verify the folders and files are all there before the installer exits.

 I spent a great deal of time gathering useful information, please have the decency to read and understand before responding with something that shows you didn't look at what I wrote...
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sluangkhot

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #7 on: November 12, 2018, 01:38:26 PM »

Hey Scott,

Two things!

Could you try deleting your usersettings.xml file, and sending us your output_log.txt? Both of these should be under:
 It's under C:\Users\[Your Name]\AppData\LocalLow\OtherSide Entertainment\Underworld Ascendant\
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scottpatrickbass

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Re: UA.exe Crashes Immediatly Upon Start Re: Unityplayer.dll
« Reply #8 on: November 13, 2018, 01:24:56 PM »

The xml file didn't exist, but here is the file output you're looking for.

Initialize engine version: 2018.2.4f1 (cb262d9ddeaf)
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce GTX 1080 Ti (ID=0x1b06)
    Vendor:   
    VRAM:     11127 MB
    Driver:   25.21.14.1634
Begin MonoManager ReloadAssembly
- Completed reload, in  0.169 seconds
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

The referenced script on this Behaviour (Game Object '! AmsMultiSceneSetup') is missing!
 
(Filename:  Line: 1775)

The referenced script on this Behaviour (Game Object '! AmsMultiSceneSetup') is missing!
 
(Filename:  Line: 1775)

UnloadTime: 0.610304 ms
Unloading 4 Unused Serialized files (Serialized files now loaded: 0)
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/LightFX
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
Fallback handler could not load library Z:/SteamLibrary2/steamapps/common/Underworld Ascendant Betas/UA_Data/Mono/libLightFX.dll
D3D11: Failed to create RenderTexture (0 x 0 fmt 27 aa 1), error 0x80070057
 
(Filename:  Line: 219)

D3D11: Failed to create RenderTexture (0 x 0 fmt 19 aa 1), error 0x80070057
 
(Filename:  Line: 219)

UnloadTime: 0.254464 ms
Crash!!!
SymInit: Symbol-SearchPath: '.;Z:\SteamLibrary2\steamapps\common\Underworld Ascendant Betas;Z:\SteamLibrary2\steamapps\common\Underworld Ascendant Betas;C:\WINDOWS;C:\WINDOWS\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 534, UserName: 'madin'
OS-Version: 10.0.0
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C:\WINDOWS\SYSTEM32\ntdll.dll:ntdll.dll (00007FFDAE530000), size: 1970176 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\System32\KERNEL32.DLL:KERNEL32.DLL (00007FFDABF20000), size: 729088 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\KERNELBASE.dll:KERNELBASE.dll (00007FFDAAC40000), size: 2568192 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.319
Z:\SteamLibrary2\steamapps\common\Underworld Ascendant Betas\UnityPlayer.dll:UnityPlayer.dll (00007FFD36590000), size: 23748608 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2018.2.4.9773
C:\WINDOWS\System32\CRYPT32.dll:CRYPT32.dll (00007FFDAAEC0000), size: 1974272 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\ucrtbase.dll:ucrtbase.dll (00007FFDAB0B0000), size: 1024000 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.319
C:\WINDOWS\SYSTEM32\HID.DLL:HID.DLL (00007FFDA9570000), size: 49152 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\WindowsCodecs.dll:WindowsCodecs.dll (00007FFDA6760000), size: 1761280 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.345
C:\WINDOWS\System32\msvcrt.dll:msvcrt.dll (00007FFDAD770000), size: 647168 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 7.0.17134.1
C:\WINDOWS\System32\RPCRT4.dll:RPCRT4.dll (00007FFDABDF0000), size: 1196032 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\System32\MSASN1.dll:MSASN1.dll (00007FFDAA840000), size: 73728 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\combase.dll:combase.dll (00007FFDAD880000), size: 3289088 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
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C:\WINDOWS\System32\win32u.dll:win32u.dll (00007FFDAAA80000), size: 131072 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\GDI32.dll:GDI32.dll (00007FFDABC30000), size: 163840 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.285
C:\WINDOWS\System32\gdi32full.dll:gdi32full.dll (00007FFDAAAA0000), size: 1646592 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.345
C:\WINDOWS\System32\msvcp_win.dll:msvcp_win.dll (00007FFDAA9E0000), size: 651264 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.137
C:\WINDOWS\System32\ole32.dll:ole32.dll (00007FFDAB9C0000), size: 1380352 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.137
C:\WINDOWS\SYSTEM32\VERSION.dll:VERSION.dll (00007FFDA5C20000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
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C:\WINDOWS\System32\windows.storage.dll:windows.storage.dll (00007FFDAB2B0000), size: 7393280 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
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C:\WINDOWS\System32\profapi.dll:profapi.dll (00007FFDAA8E0000), size: 126976 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\powrprof.dll:powrprof.dll (00007FFDAA880000), size: 311296 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\FLTLIB.DLL:FLTLIB.DLL (00007FFDAA8D0000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\WS2_32.dll:WS2_32.dll (00007FFDAD810000), size: 442368 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
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C:\WINDOWS\SYSTEM32\WINMM.dll:WINMM.dll (00007FFDA76E0000), size: 143360 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\IMM32.dll:IMM32.dll (00007FFDAC2D0000), size: 184320 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\winmmbase.dll:winmmbase.dll (00007FFDA76B0000), size: 172032 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\GLU32.dll:GLU32.dll (00007FFDA72A0000), size: 180224 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\WINHTTP.dll:WINHTTP.dll (00007FFDA6EA0000), size: 901120 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.137
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C:\WINDOWS\System32\PSAPI.DLL:PSAPI.DLL (00007FFDAC300000), size: 32768 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\system32\uxtheme.dll:uxtheme.dll (00007FFDA8F00000), size: 622592 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
Z:\SteamLibrary2\steamapps\common\Underworld Ascendant Betas\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll:mono-2.0-bdwgc.dll (00007FFD35FD0000), size: 5996544 (result: 0), SymType: '-deferred-', PDB: ''
C:\WINDOWS\SYSTEM32\MSWSOCK.dll:MSWSOCK.dll (00007FFDAA060000), size: 417792 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL:CRYPTBASE.DLL (00007FFDAA230000), size: 45056 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\MSCTF.dll:MSCTF.dll (00007FFDAC080000), size: 1519616 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\system32\dwmapi.dll:dwmapi.dll (00007FFDA8FD0000), size: 167936 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\d3d11.dll:d3d11.dll (00007FFDA7C10000), size: 3190784 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\SYSTEM32\dxgi.dll:dxgi.dll (00007FFDA9600000), size: 765952 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
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C:\WINDOWS\System32\WINTRUST.DLL:WINTRUST.DLL (000002664C5A0000), size: 356352 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.81
C:\WINDOWS\System32\imagehlp.dll:imagehlp.dll (00007FFDAD750000), size: 118784 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\CRYPTSP.dll:CRYPTSP.dll (00007FFDAA210000), size: 94208 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\system32\rsaenh.dll:rsaenh.dll (00007FFDA9C40000), size: 208896 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.254
C:\WINDOWS\SYSTEM32\bcrypt.dll:bcrypt.dll (00007FFDAA340000), size: 151552 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvwgf2umx.dll:nvwgf2umx.dll (00007FFD63490000), size: 37228544 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 25.21.14.1634
C:\WINDOWS\System32\clbcatq.dll:clbcatq.dll (00007FFDABFE0000), size: 655360 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 2001.12.10941.16384
C:\WINDOWS\system32\wbem\wbemprox.dll:wbemprox.dll (00007FFDA4BE0000), size: 69632 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\wbemcomn.dll:wbemcomn.dll (00007FFDA47F0000), size: 536576 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\system32\wbem\wbemsvc.dll:wbemsvc.dll (00007FFDA1940000), size: 81920 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\system32\wbem\fastprox.dll:fastprox.dll (00007FFDA1960000), size: 991232 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\MMDevApi.dll:MMDevApi.dll (00007FFDA42B0000), size: 483328 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\PROPSYS.dll:PROPSYS.dll (00007FFDA6CE0000), size: 1785856 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 7.0.17134.112
C:\WINDOWS\System32\DEVOBJ.dll:DEVOBJ.dll (00007FFDAA5F0000), size: 159744 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\AUDIOSES.DLL:AUDIOSES.DLL (00007FFD75A80000), size: 1228800 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.137
C:\WINDOWS\SYSTEM32\wintypes.dll:wintypes.dll (00007FFDA5E50000), size: 1363968 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.112
C:\WINDOWS\SYSTEM32\AVRT.dll:AVRT.dll (00007FFDA64A0000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\xinput1_3.dll:xinput1_3.dll (0000000000400000), size: 122880 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 9.18.944.0
C:\WINDOWS\SYSTEM32\TextInputFramework.dll:TextInputFramework.dll (00007FFDA29B0000), size: 614400 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\SYSTEM32\CoreUIComponents.dll:CoreUIComponents.dll (00007FFDA5FA0000), size: 3268608 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\SYSTEM32\CoreMessaging.dll:CoreMessaging.dll (00007FFDA89F0000), size: 892928 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376
C:\WINDOWS\SYSTEM32\ntmarta.dll:ntmarta.dll (00007FFDA9A30000), size: 200704 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\Windows\System32\Windows.UI.dll:Windows.UI.dll (00007FFDA2B80000), size: 1130496 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\Windows\System32\InputHost.dll:InputHost.dll (00007FFDA2A50000), size: 495616 (result: 0), SymType: '-deferred-', PDB: ''
C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL:IPHLPAPI.DLL (00007FFDA9DE0000), size: 229376 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\NSI.dll:NSI.dll (00007FFDAC200000), size: 32768 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL:dhcpcsvc6.DLL (00007FFDA4CC0000), size: 90112 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL:dhcpcsvc.DLL (00007FFDA5830000), size: 106496 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\DNSAPI.dll:DNSAPI.dll (00007FFDA9E20000), size: 778240 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.165
C:\Windows\System32\rasadhlp.dll:rasadhlp.dll (00007FFDA29A0000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\System32\fwpuclnt.dll:fwpuclnt.dll (00007FFDA3420000), size: 466944 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FFD6EB80000), size: 1871872 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.1
C:\WINDOWS\SYSTEM32\SspiCli.dll:SspiCli.dll (00007FFDAA740000), size: 196608 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.17134.376

========== OUTPUTTING STACK TRACE ==================

0x00007FFD37138CD9 (UnityPlayer) UnityMain
0x00007FFD3712A102 (UnityPlayer) UnityMain
0x00007FFD3713C0F2 (UnityPlayer) UnityMain
0x00007FFD3715C5A0 (UnityPlayer) UnityMain
0x00007FFD3716108B (UnityPlayer) UnityMain
0x00007FFD371611A7 (UnityPlayer) UnityMain
  ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFD36AD0FC8)
0x00007FFD36AD0FC8 (UnityPlayer) (function-name not available)
0x00007FFDABF33034 (KERNEL32) BaseThreadInitThunk
0x00007FFDAE5A1471 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========

A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in:
 * c:/temp/OtherSide Entertainment/Underworld Ascendant/Crashes
Logged
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